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Find a Location

Keystone Denver has 1 locations, listed below.

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    Business ProfileforKeystone Denver

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2851 S Parker Rd, Aurora, CO 80014-2736
    BBB File Opened:
    1/7/2022
    Years in Business:
    3
    Business Started:
    5/1/2021
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Keystone Pacific Property Management, LLC
    Business Management
    • Mr. Michael Gonzalez, Company Contact
    Contact Information

    Principal

    • Mr. Michael Gonzalez, Company Contact

    Customer Contact

    • Mr. Michael Gonzalez, Company Contact

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/11/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Keystone will not call me back. I've left ************************* multiple messages, emailed him, left a message on the general mailbox for Keystone, talked to ******* and was given his boss, *******'s, voice mail and still have not heard back iver the course of WEEKS. All I need is a new key card for the hot tub area since mine stopped working out of the blue but ******* says only **** can answer that question. Our community pays for property management services and yet we get no responses. There are many other owners in this community experiencing the same thing. It's sad that this is our new property management company as of a few months and they won't even get back to us!
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard H

    1 star

    03/14/2023

    We have this company for our HOA and they refuse to answer their phone. Any of the people I have talked with in the past are not pleasant at all and are extremely uncooperative and just plain nasty. They assess owners arbitrarily for things that they can't prove occurred and have no leg to stand on. The phone system just goes in circles and you can never reach anyone. I was able to leave a message over a week ago and I got no response. Previously we have told them about a problem with insect infestation in the building we own in and they refuse to take care of the situation. I would never hire this company to care of anything and I will try my best to get rid of them and get a real company to work for my HOA.

    Local BBB

    BBB Great West + Pacific

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